Terms of Service

Our commitment to clarity, integrity, and empowering your path.

Legal Notice

All notices from Neuovara to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Neuovara shall be made either by regular mail, sent to the address we provide on our Web site, or first class mail to our address at:
Delivery shall be deemed to have been made by You to Neuovara five (5) days after the date sent.

Copyright Notice

All content appearing on this Web site is the property of Spectrum Power Hub Pty Ltd. trading under the brand Neuovara.
Copyright © 2026, Neuovara. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2026, Neuovara. All rights reserved.

Copyright Acknowledgement

Copyright © 2020 Grant South. All rights reserved.

I, Grant South, am the creator and sole owner of my research, publications, and findings, and subsequent educational courses, workshops, and associated materials. Unauthorised reproduction, whether manual, electronic, digital, AI-generated, or photographic, or by any other means, is strictly prohibited.

Use, distribution, storage, or adaptation of this material is restricted exclusively to individuals or entities holding a valid licence or written permission from the copyright owner.

This copyright protection applies throughout Australia and in all partner countries that recognise and enforce international copyright agreements, including those under the Berne Convention, TRIPS Agreement, and other reciprocal treaties.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Neuovara. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Neuovara or any third party, except as expressly granted herein.

Terms of Use

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Neuovara and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Neuovara believes that customer conduct violates applicable law or is harmful to the interests of Neuovara and its subsidiaries.

Privacy Policy

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Neuovara and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Neuovara believes that customer conduct violates applicable law or is harmful to the interests of Neuovara and its subsidiaries.

Shipping and Delivery

At this time, Neuovara ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Neuovara ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Neuovara is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Sales Tax

Neuovara charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Withdrawal Policy (English)

Right of withdrawal (Directive (EU) 2023/2673.)

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the date on which the contract is concluded.

To exercise your right of withdrawal, you must inform us at:

Spectrum Power Hub Pty Ltd
ABN 98683528949
Queensland, Australia
Email: support@neuovara.com

You must provide a clear statement—for example, by a letter sent by post or an email—informing us of your decision to withdraw from the contract.

You may use the model withdrawal form below, but you are not required to do so.

Alternatively, you may submit your withdrawal through the designated electronic withdrawal function at www.neuovara.com. If you use this function, we will promptly confirm receipt of your withdrawal on a durable medium, such as by email.

To meet the withdrawal deadline, you only need to send your notice exercising the right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than 14 days after the date on which we receive your withdrawal notice.

We will make the reimbursement using the same payment method that you used for the original transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.

Following a valid withdrawal, your access to the relevant digital course content will end.

Early expiry of the withdrawal right for digital content

For a contract involving the supply of digital content that is not provided on a physical medium, your right of withdrawal expires before the end of the 14-day withdrawal period if:

  1. we have begun performing the contract;
  2. you have expressly agreed that we may begin performing the contract before the withdrawal period expires;
  3. you have acknowledged that, by giving your consent, you lose your right of withdrawal once performance begins; and
  4. we have provided you with confirmation of the contract on a durable medium.

Model Withdrawal Form

If you wish to withdraw from the contract, please complete this form and send it to:

Neuovara brand is owned and operated by:

Spectrum Power Hub Pty Ltd
ABN 98683528949
Queensland, Australia
Email: support@neuovara.com

I hereby give notice that I withdraw from the contract I concluded for the purchase or supply of the following digital content:

Product/course: ____________________________________

Order date: ________________________________________

Consumer’s name:

Consumer’s address:

Email address used for the electronic order:

Date: _____________________________________________

Signature: _________________________________________
(required only if this form is submitted on paper)

Widerrufsbelehrung (Deutsch)

Widerrufsrecht (Directive (EU) 2023/2673.)

Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen.

Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag des Vertragsschlusses.

Um Ihr Widerrufsrecht auszuüben, müssen Sie uns

Spectrum Power Hub Pty Ltd
ABN 98683528949
Queensland, Australia
Email: support@neuovara.com

mittels einer eindeutigen Erklärung – beispielsweise durch einen per Post versandten Brief oder eine E-Mail – über Ihren Entschluss informieren, diesen Vertrag zu widerrufen.

Sie können dafür das nachstehende Muster-Widerrufsformular verwenden. Dessen Verwendung ist jedoch nicht vorgeschrieben.

Alternativ können Sie Ihren Widerruf über die dafür vorgesehene elektronische Widerrufsfunktion auf www.neuovara.com erklären. Wenn Sie diese Funktion verwenden, bestätigen wir Ihnen den Eingang Ihres Widerrufs unverzüglich auf einem dauerhaften Datenträger, beispielsweise per E-Mail.

Zur Wahrung der Widerrufsfrist reicht es aus, dass Sie Ihre Mitteilung über die Ausübung des Widerrufsrechts vor Ablauf der Widerrufsfrist absenden.

Folgen des Widerrufs

Wenn Sie diesen Vertrag widerrufen, erstatten wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag, an dem Ihre Widerrufserklärung bei uns eingegangen ist.

Für die Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, sofern nicht ausdrücklich etwas anderes mit Ihnen vereinbart wurde. Ihnen entstehen wegen dieser Rückzahlung keine Entgelte.

Nach einem wirksamen Widerruf endet Ihr Zugang zu den betreffenden digitalen Kursinhalten.

Vorzeitiges Erlöschen des Widerrufsrechts bei digitalen Inhalten

Bei einem Vertrag über die Bereitstellung digitaler Inhalte, die sich nicht auf einem körperlichen Datenträger befinden, erlischt Ihr Widerrufsrecht vor Ablauf der vierzehntägigen Widerrufsfrist, wenn:

  1. wir mit der Vertragserfüllung begonnen haben,
  2. Sie ausdrücklich zugestimmt haben, dass wir vor Ablauf der Widerrufsfrist mit der Vertragserfüllung beginnen,
  3. Sie bestätigt haben, dass Ihnen bekannt ist, dass Sie durch Ihre Zustimmung mit Beginn der Vertragserfüllung Ihr Widerrufsrecht verlieren, und
  4. wir Ihnen eine Vertragsbestätigung auf einem dauerhaften Datenträger zur Verfügung gestellt haben.

Muster-Widerrufsformular

Wenn Sie den Vertrag widerrufen möchten, füllen Sie bitte dieses Formular aus und senden Sie es an:

Neuovara brand is owned and operated by:

Spectrum Power Hub Pty Ltd
ABN 98683528949
Queensland, Australia
Email: support@neuovara.com

Hiermit widerrufe ich den von mir abgeschlossenen Vertrag über den Kauf beziehungsweise die Bereitstellung der folgenden digitalen Inhalte:

Produkt/Kurs: ______________________________________

Bestellt am: _______________________________________

Name der Verbraucherin/des Verbrauchers:

Anschrift der Verbraucherin/des Verbrauchers:

Bei elektronischer Übermittlung verwendete E-Mail-Adresse:

Datum: ____________________________________________

Unterschrift: ______________________________________
(nur erforderlich, wenn dieses Formular auf Papier übermittelt wird)

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Neuovara makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or it's Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.

Neuovara SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Neuovara BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Neuovara.

The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Neuovara is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Neuovara.
The inclusion of material on this server does not imply any endorsement by Neuovara, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

It is possible that the server materials may contain inaccuracies or errors. Additionally, unauthorised additions, deletions, and alterations to the server materials could be made by third parties. Although Neuovara tries to ensure the integrity and the accuracy of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Neuovara reserves the right to change its payment procedures at any time without prior notice to you.

Cancellation Policy - Scheduled Appointment

The Participant agrees to provide at least 2 clear business days' notice to cancel a scheduled appointment. Alternative cancellation terms are valid only if they are in writing and signed by an approved officer of Neuovara prior to the cancellation of a scheduled appointment.

Where less than the required notice is provided, the Provider may charge a cancellation fee in accordance with the current NDIS Pricing Arrangements and Price Limits.

No cancellation fee will be charged where exceptional circumstances apply, and evidence is provided where required.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Neuovara and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation, both parties agree that the Law of the State of business registration of Neuovara, Queensland in the Commonwealth of Australia, shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Neuovara with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Neuovara with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorised by Neuovara. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be construed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.